Winter Plan Plus Project and Pathway – Stoke on Trent City Council & Revival

As part of Stoke-on-Trent City Council’s commitment to alleviate pressures on the emergency services and the NHS over the winter period, we have teamed up with the voluntary sector to develop a Winter Plan Plus project that is aimed at helping to reduce the number of avoidable hospital admissions.

‘Revival Community Response Service’ is designed to prevent, where possible, an avoidable hospital admission for adults age 55+ who live in Stoke-on-Trent. Support can be provided where the adult requires simple non-clinical low level support that without some intervention would need to be referred to the emergency services.

The service will operate between the hours of 7am and 10pm -7 days per week, excluding bank holidays, from the 17 December 2018 until 30 April 2019.

Revival Community Response Service offer residents support where they may:

  • Need reassurance or support following a fall
  • Have no heating at home
  • Have an insecure property, such as a broken window
  • Have no food at home
  • Need domestic support
  • Need support for people with dementia or their carers

Referrals will be taken from health & social care professionals including:

  • A&E staff
  • GPs and primary care
  • Ambulance staff/paramedics/first responders
  • Homefirst staff

Revival Community Response Service will hold the resident’s case signposting and ensuring appropriate non-clinical support is brought around the resident to support them in their home.
Although it may not be possible to divert all Stoke-on-Trent social care admissions to A&E, the aim of the service is to deflect as many residents from attending and being admitted into hospital where an alternative is possible.

See the plan in full here: