Help to Claim Project Worker – Citizens Advice Cheadle

Location: Based in Cheadle, Staffordshire Moorlands and working in Stoke-on-Trent
Salary: £10296 (actual)
London allowance: No
Salary pro rata: No
Hours per week: 18 hours per week
Type of contract: Fixed
End date of contract: 31.03.2020
Closing date for applications: 05-04-2019
Interview date: 11.04.2019
How to apply (email address):

We are looking for someone to join our new Universal Support Help to Claim team. The team will provide an effective and efficient support service for first time Universal Credit claimants. The service includes the provision of advice, information and digital support via face-to-face, telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.

We need someone proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable.

You can download a job pack here:Help-to-Claim-Job-Pack

Application form: Application-form-Help-to-Claim

Or to request an application pack please contact us via email:
or postal address: Citizens Advice Cheadle, Rear of Lulworth House, 51 High Street, Cheadle, Stoke-on-Trent, St10 1AR Tel 01538 751816